Ya Chaliao user guide

1Getting started

Everyone who will receive reminders must add Grandma as a friend first, because LINE only lets her message people who have. Scan the QR code on the home page, or search the ID @cha-liao in LINE.

Want Grandma to call you something else? Type เรียกฉันว่า แม่ ("call me Mum") in the group and every card will use that name.

2Setting reminders

By tapping (easiest)

1. Tap ตั้งเตือนใหม่ (new reminder) on a card or in the menu
2. In a group, choose who to remind. In your private chat, it's you
3. Choose what: medicine · blood pressure · drink water · exercise · see the doctor, or tap อื่นๆ (other) and type your own (up to 25 characters)
4. Choose ทุกวัน · เลือกเวลา (daily, pick a time) or วันเดียว · เลือกวันและเวลา (one day, pick date and time). Grandma saves it as soon as you pick

By telling Grandma (private chat)

Type the way you'd talk, in Thai. Grandma always checks with you first and saves nothing until you tap the ✓ button. For something on a later day she also asks whether to remind you ahead

No time given? For something like "อย่าลืมรดน้ำต้นไม้" (don't forget to water the plants), Grandma sends buttons to pick a time.

By typing in a group

Start with เตือน (remind), @mention who to remind, then say what and when, for example เตือน @แม่ พรุ่งนี้บ่ายสองไปหาหมอฟัน. A signed-up nickname works instead of @: เตือนแม่ กินยา 2 ทุ่ม

• Several @mentions, like เตือน @แม่ @พ่อ กินยาทุกเช้า 8 โมง: one card, one tap sets the same reminder for everyone
• No @mention, like เตือน พรุ่งนี้บ่ายสองไปหาหมอ: Grandma asks who first; tap a name and it's saved
• Messages that don't start with เตือน are ignored

One-off dates

To be reminded ahead of time too, type it to Grandma instead; see Appointments and heads-up. For anything else on one day, set it as one day, then tap 📅 เพิ่มลงปฏิทิน (add to calendar), on iPhone or Android. If you set it for someone else, Grandma also tells them privately, with the same calendar button.

3From a medicine envelope

Works in a family group and in your private chat with Grandma, with Thai pharmacy envelopes. Grandma reads the times, before/after meals and notes for you

1. Tap ตั้งเตือนใหม่ → choose who takes the medicine (skipped in a private chat) → tap 📷 ซองยา (envelope)
2. Take a clear photo showing the circled boxes and send it in the same chat within 10 minutes. The person who tapped the button must send it
3. Grandma sends a card of what she read. Check it against the envelope
4. Something wrong? Tap ✏️ แก้ยานี้ (edit) to change the times, before/after meals, the medicine name, the number of days, or remove that medicine
5. All correct? Tap ตั้งเตือนตามนี้ (set these)

Good to know Grandma can misread handwriting, so always check before saving · Medicines taken only when needed are not scheduled · Grandma never keeps the photo · During the beta: 3 envelope set-ups a month (photos she can't read don't count)

4Appointments and heads-up

For a doctor, a check-up, a bill or anything important on a later day, just type it to Grandma. She sends a card to check, with a 🔔 เตือนล่วงหน้า (heads-up) box you tap to switch on or off

• On: she reminds you at 18:00 the evening before and 2 hours before (for a very early time, only the evening before)
• Off: one reminder at the time itself
• If you mention a doctor or a place, or send a slip photo, it starts switched on

Type it to Grandma

In a group, type เตือน @แม่ นัดหมอฟัน 20 พ.ย. บ่ายสอง and Grandma sets it for Mum and tells her privately

Send a photo of the slip

1. Tap ตั้งเตือนใหม่ → choose who (skipped in a private chat) → tap 📅 ใบนัด (appointment slip)
2. Take a clear photo showing the date and time, and send it in the same chat within 10 minutes
3. Grandma reads the date, time, place and what to prepare. Check it against the slip, and tap เปลี่ยนวันเวลา (change date and time) if needed
4. All correct? Tap ✓ ตั้งเตือนนี้ (set this reminder)

See or delete Tap 📋 การเตือน (reminders) on Grandma's card. A 🔔 means it has a heads-up; deleting it removes the whole set · Grandma never keeps the slip photo, and doesn't read names, HN or ID numbers

5Notes and questions

Ask Grandma to note things you need often, such as a doctor's number, a drug allergy or where you parked. Private chat only; nobody else sees them

She answers only from your own reminders and notes. Numbers such as phone numbers and times must match what you saved; if she isn't sure, she shows you the items she found instead · During the beta she remembers 10 things per person, up to 500 characters each.

6When it's time

Grandma sends the reminder card to the person's private chat, not to the group

7View, delete and summary

8Stopping

1. Leave your family's list Bring up the menu in the group and tap "ลบสมาชิก" (leave) at the bottom of the card. All your reminders stop
2. Remove Grandma from the group Remove her as you would anyone in LINE
3. Stop all reminders Block Grandma in your private chat

9What Grandma can't do yet

Found a problem, or want Grandma to do more? Tell her in your private chat. During the beta every bit of feedback helps.